Counterproductive
Best Buy will try to sell you the service policy, sure, but do they ever try to convince you you’re buying an inferior product in order to do so?
He then tried to sell me a battery for the camera. His claim was that the battery that came with it would only last 10 to 15 minutes. I said, “If that’s the case, then I don’t want this camera.” He told me about the rebate on this $99 battery and I continued to question him on his 10 to 15 minute battery life claim. He continued to assert that it would only last 10 to 15 minutes.
I then informed him that I would like to cancel this order.
Who ever heard of an online retail firm that called you up to harass you after you’d already made the purchase? Or, at least, who ever heard of one that ever did business again?
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I have never heard of such a thing. I can’t imagine it will become a trend, either, just for the reason you mentioned.
“If it’s that bad, I don’t want it!”
Comment by Anne — November 6, 2007 @ 9:15 am
I came very close to blows with a BestBuy punkass salesman over his relentless pushing of an extended warranty. He went as far as stating that it was a near-certainty that the product would fail and that the extended warranty would be necessary, and that I was an idiot for not buying it. Instead of punching him, (I was about 2 seconds away from laying him out), I demanded to see the manager. This 19 yr old idiot came back with a 20 yr old ponytailed idiot who claimed to be the manager, and refused to discipline the first punk on the grounds that it was my word against his. I hate BestBuy punkass salespeople.
Comment by rickinstl — November 6, 2007 @ 10:56 am